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VMware vRealize Operations for Horizon

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Navigation

Download Files

  1. Go to the download page for vRealize Operations for Horizon 6.2.0.
  2. Near the bottom of the page, download vRealize Operations Manager 6.1.0 Virtual Appliance.
  3. Download the vRealize Operations for Horizon Adapter.
  4. Download the vRealize Operations for Horizon Broker Agent 64-Bit.
  5. Download the vRealize Operations for Horizon Desktop Agent.

Deploy Appliance

  1. In vSphere Web Client, navigate to the vCenter object, right-click it and click Deploy OVF Template.
  2. In the Select Source page, select Local file, browse to the vRealize Operations 6.1.0 .ova file, and click Next.
  3. In the Review details page, click Next.
  4. In the Accept EULAs page, click Accept, and then click Next.
  5. In the Select name and folder page, enter a name for the appliance, select a folder, and click Next.
  6. In the Deployment Configuration page, select a size and then click Next.
  7. In the Select a resource page, select a cluster and then click Next.
  8. In the Storage page, select Thin Provision, select a datastore and then click Next.
  9. In the Setup networks page, select a port group and click Next.
  10. In the Customize template page, select a time zone.
  11. Expand Networking Properties.
  12. Enter the IP address information for the appliance. Then click Next.
  13. In the Ready to Complete page, check the box next to Power on after deployment and then click Finish.

Create Cluster

  1. Wait for the appliance to start.
  2. Use a browser to go to https://IPAddress/admin . If you see a Service unavailable message, wait a couple minutes and try again.
  3. You might also see this message. Try again.
  4. On the bottom of the page, click New Installation.
  5. In the Getting Started page, click Next.
  6. In the Set Administrator Password page, enter a password based on the listed requirements. Click Next.
  7. In the Choose Certificate page, you can upload a PEM certificate.

    The Certificate file must have .pem extension. It will not accept any other extension. Also, make sure the certificate file has both the certificate and keyfile.  If there are intermediate Certificate Authorities, add them to the PEM file. Click Next when done.
  8. In the Deployment Settings page, enter a name for the master node.
  9. Enter a NTP Server Address and click Add. Then click Next.
  10. In the Ready to Complete page, click Finish.

Start Cluster

  1. From the https://IPAddress/admin page, click Start vRealize Operations Manager.
  2. Click Yes. This will take several minutes.
  3. Log into the appliance.
  4. On the Welcome page, click Next.
  5. In the Accept EULA page, check the box next to I accept the terms and click Next.
  6. In the Enter Product License Key page, enter the vRealize Operations license key, click Validate License Key and click Next. Note: there is a separate license for vROps for Horizon that will be entered later.
  7. In the Customer Experience Improvement Program page, make a choice and click Next.
  8. In the Ready to Complete page, click Finish.

Configure vSphere Adapter

  1. Login to the appliance.
  2. Go to Administration > Solutions.
  3. Highlight the VMware vSphere Solution and click the Configure button in the toolbar.
  4. In the Configure adapters page, highlight the vCenter Adapter.
  5. On the bottom, enter a name for the vCenter adapter.
  6. Enter the address of the vCenter server.
  7. Click the plus icon to add a Credential.
  8. Enter credentials for the vCenter server and click OK.
  9. Click Test Connection.
  10. Click OK to accept the certificate.
  11. Click OK to acknowledge that the test was successful.
  12. If desired, click Advanced Settings and select a vRealize Operations appliance to run the adapter on.
  13. Click Save Settings when done.
  14. Click OK to acknowledge that registration was successful.
  15. Highlight the vCenter Python Actions Adapter.
  16. On the bottom, enter a name for the adapter.
  17. Enter the address for the vCenter server.
  18. Click the green plus icon to add a credential.
  19. Enter credentials to login to vCenter and click OK. The actions will run as this account.
  20. Click Test Connection.
  21. Click OK to accept the certificate.
  22. Click OK to acknowledge that the test was successful.
  23. Click Save Settings.
  24. Click OK to acknowledge that the adapter instance was successfully saved.
  25. Click Next.
  26. In the Define monitoring goals page, make your selections and click Next.
  27. In the Ready to Complete page, click Finish.
  28. Note: it takes four weeks for vRealize Operations to determine dynamic thresholds.
  29. Additional adapters can be downloaded from VMware Solution Exchange – https://solutionexchange.vmware.com/store


vSphere SSON

  1. In the vRealize Operations console, go to Administration > Authentication Sources.
  2. On the right, click the green plus icon.
  3. Enter a display name.
  4. From the Source Type drop-down select SSO SAML.
  5. Enter the FQDN of Platform Services Controller.
  6. Enter credentials of an account that is in the Single Sign-on Admins group.
  7. Select Grant administrator role to vRealize Operations Manager for future configuration.
  8. Click Test.
  9. Check the box to Accept this Certificate and click OK.
  10. Click OK to acknowledge that the test was successful.
  11. Click OK.
  12. The Import User Groups wizard launches automatically. In the Import User Groups page, enter a group name, click Search, and then select the group. Click Next.
  13. On the Roles and Objects page, from the Select Role drop-down select Administrator.
  14. Check the box next to Assign this role to the group.
  15. Check the box next to Allow access to all objects in the system. Click Finish.
  16. You can now login using a vCenter Single Sign-on account.

Session Timeout

  1. The vRealize Operations webpage defaults to 30 minutes timeout. To change it, go to Administration > Global Settings and click the pencil icon.
  2. The maximum value for Session Timeout is 34560. Click OK.

Alerting

  1. In vRealize Operations console, go to Administration > Outbound Settings.
  2. On the right, click the green plus icon.
  3. From the Plugin Type drop-down select Standard Email Plugin.
  4. Give the Instance a name.
  5. Enter the SMTP information and click Test.
  6. Click OK to acknowledge that the test was successful.
  7. Then click Save.
  8. You can then go to Content > Notifications and create notifications.
  9. Give the rule a name.
  10. For Method, select the Standard Email Plugin and the instance you created earlier.
  11. Enter recipients.
  12. Select Triggers and Criticality. Click Save.

Install Horizon Adapter PAK File

  1. Login to the vRealize Operations appliance web page.
  2. Go to Administration > Solutions.
  3. On the right, click the green plus icon.
  4. In the Select Solution page, click Browse.
  5. Browse to VMware-vcops-viewadapter-6.2.0…pak and select it.
  6. Click Upload.
  7. Click Next.
  8. In the End User License Agreement page, check the box next to I accept the terms and click Next.
  9. In the Install page, click Finish.

Operations for Horizon Licensing

  1. In the vRealize Operations web page, go to Administration > Licensing.
  2. On the right, click the green plus icon.
  3. Select VMware Horizon.
  4. Enter the vROps for Horizon license key and click Validate. Note: this key is different than the vRealize Operations key.
  5. Click Save.

Configure Horizon Adapter

Here are some guidelines regarding the Horizon adapter:

  • You can only have one Horizon adapter per vRealize Operations appliance.
  • Each adapter can handle up to 10,000 virtual desktops.
  • Multiple Horizon pods can point to a single adapter.

Do the following to create and configure a Horizon adapter:

  1. In vRealize Operations Manager, go back to Administration > Solutions.
  2. On the right, highlight the VMware Horizon adapter and click the Configure icon.
  3. On the top part, highlight the Horizon Adapter.
  4. On the bottom, give the adapter a Display Name and an Adapter ID.
  5. Click the green plus icon to add a credential.
  6. Give the credential a name. Enter a new password (shared key) and click OK. You’ll use this password later.
  7. Click Test Connection.
  8. Click OK to acknowledge that the test was successful.
  9. On the bottom right, click Save Settings.
  10. Click OK.
  11. Then click Close.

Enable SSH

VMware Knowledgebase article – Enabling SSH access in vRealize Operations Manager 6.0.x (2100515):

  1. Log in to the vRealize Operations Manager virtual machine console as root.
  2. Press Alt+F1 and login as root.
    Note: By default there is no root password configured.
  3. Start the SSH service by running the command:
    service sshd start
  4. To configure SSH to start automatically run this command:
    chkconfig sshd on

Appliance Firewall for Horizon Adapter

  1. Login as root to the CLI of the appliance using SSH or the virtual machine console.
  2. Use vi to edit the file /opt/vmware/etc/vmware-vcops-firewall.conf.
  3. Look for the TCPPORTS line that adds 3091:3094. Right below that line, add a new line containing TCPPORTS=”$TCPPORTS 3099:3101″. In vi, press i to enter insert mode and then press <Esc> to exit insert mode.
  4. Enter :wq to save the file and exit.
  5. Run /etc/init.d/vmware-vcops-firewall restart.
  6. If you have vRealize Operations for Horizon Desktop Agents that are older than 6.2, then you’ll need to enable TLS 1.0 by editing the properties file. See Create an Instance of the Horizon Adapter at pubs.vmware.com for more information.
  7. If you have more than 1,000 Desktop Agents, see VMware 2096607 Adjusting the ARP cache on a vRealize Operations Manager remote collector node

Install Horizon Broker Agent

  1. Login to one View Connection Server in your pod. Only install the Broker Agent on one View Connection Server in each pod.
  2. Run the downloaded VMware-v4vbrokeragent-x86_64-6.2.0.exe as administrator.
  3. In the Welcome to the VMware vRealize Operations for Horizon Broker Agent Setup Wizard page, click Next.
  4. In the End-User License Agreement page, check the box next to I accept the terms and click Next.
  5. In the Ready to install the Broker Agent page, click Install.
  6. In the Completed the VMware vRealize Operations for Horizon Broker Agent Setup Wizard page, click Finish.

Configure Horizon Broker Agent

  1. The Configuration tool will appear immediately after installation. Or launch vRealize Operations View Broker Agent Settings from the Start Menu.
  2. In the Pair Adapter page, enter the IP address of the vRealize Operations appliance, enter 3091 for the port, enter the adapter password, and click Pair.
  3. After broker pairing is successful, click Next. If this doesn’t work, make sure the firewall ports are opened on the vRealize Operations appliance.
  4. In the View Connection Server page, enter credentials for View and click Test.
  5. Then click Next.
  6. In the Event DB and Desktop page, enter the SQL credentials to access the Events database and click Test.
  7. Then click Next.
  8. In the Intervals and Timeouts page, click Next.
  9. In the Configure the Logging parameters page, click Next.
  10. In the Broker Agent Service page, click Start. Then click Next.
  11. In the Review changes page, click Finish.
  12. In the vRealize Operations web console, from the Home page, you can view the Horizon Adapter Self Health dashboard to verify that the adapter and broker agent are functional.

Desktop Agent

Horizon Agent 6.2.1 comes with vRealize Operations for Horizon Desktop Agent. However, the Desktop Agent downloaded with vRealize Operations for Horizon 6.2 seems to be slightly newer. Install the Desktop Agent on every Horizon Agent machine.

  1. Run the downloaded vRealize Operations for Horizon Desktop Agent 6.2 (VMware-v4vdeskopagent-x86_64-6.2.0.exe).
  2. In the Welcome to the VMware vRealize Operations for Horizon Desktop Agent Setup Wizard agent, click Next.
  3. In the End-User License Agreement page, check the box next to I accept the terms in the License Agreement and click Next.
  4. In the Ready to install the Desktop Agent page, click Install.
  5. In the Completed the VMware vRealize Operations for Horizon Desktop Agent Setup Wizard page, click Finish.
  6. If you go to C:\Program Files\VMware\VMware View\Agent\bin and view the properties of the v4pa_agent.exe file, then you’ll see the installed version of the Desktop Agent.

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